FREQUENTLY ASKED QUESTIONS Q What does Bed Butler do? A Bedbutler is an online booking system where one can phone to make enquiries and/or directly check availability, book and pay for accommodation online. The website is also used as a marketing tool for both our company, as well as STAES (Self Catering & Smaller Type Accommodation Establishments) listed on the website. Q Why would I want to use Bed Butler to book accommodation? A The system is a one stop shop for accommodation. We also verify that the accommodation has the facilities and characteristics that it says it has. Q What happens if I want to cancel my booking? A Each property has its own cancellation policies and will have to be contacted direct or you will have to contact Bed Butler tofollow up the query for you. Q How does the Accommodation Establishment know that I have paid for my booking? A They get a voucher stating that it has been paid. You must take the voucher with you and present it on arrival at the Accommodation Establishment. Q How do I register for Bed Butler? A a. If you are a travel agent, tour operator or internet user you will go the registration page and fill in your information. b. If you are a STAE then you can send me an email and I will load you on to Bed Butler and we will have to organise a site inspection.
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